Delivering A Wow Experience: The 6 Things Your Customers, Employees, and Partners Want You to Give Them will help you recognize and describe the key differences between serving customers, business partners, and employees well. Once you have completed the course, you will know how to wow them to create delightful and memorable experiences that lead to long-term relationships.
- 30 online videos
- 8 online assignments
- Private mindset group
- Weekly group video meetings
- 2 One-on-One coaching sessions
- 2 One-on-One Drop-in opportunities for special questions
You will interact with other students in weekly video calls and in a private mindset group, where you can discuss assignments and current challenges.
In addition, students participate in 2 one-on-one coaching calls to dive deeper into your current situation. These sessions will help you create a specific plan for action. Students can also schedule 2 other drop-in calls to ask questions or fine-tune their action plan.